C H A P T E R 8. Linking Agent
“Birds that flock learn faster. So do organizations that encourage flocking behavior.” —Arie De Geus ” The living company
People have to connect not just with their organization but with one another too. Helping them make and keep these connections represents yet another critical communication task for you as a leader. By establishing and supporting clear channels for people to maintain informal as well as informational links, leaders support an enterprise that is efficient; cooperative; and, above all, effective.
This chapter is not about information management per se, so we do not discuss information infrastructures or related systems issues that are more the province of information professionals. Instead, we concentrate on ways that leaders can help employees connect across hierarchical and functional lines. We also explore how you can get the most from staff and team meetings. Finally, we address ways leaders can effectively forge linkages with other stakeholders—customers, suppliers, distributors, et al.—who, though outside the organization, nevertheless have a big influence on the success of the enterprise.
Taken from : The Leader As Communicator
